TERMS AND CONDITIONS

Prowhite Dental Pvt Ltd and its affiliates provide their services to you subject to the terms and
conditions given here under. If you visit us at www,dentaldealz.com, you accept these Terms and
Conditions. Please read them carefully. In addition, when you use any current or future Prowhite
Dental service or visit or purchase from any business affiliated with Prowhite Dental, whether or
not included in the Prowhite Dental web site (www.dentaldealz.com), you will be subject to
these guidelines and conditions for such service or business. These terms and conditions
supersede all previous representations, understandings, or agreements and shall prevail
notwithstanding any variance with any other terms of any order placed or service provided by
Prowhite Dental. By using the services of Prowhite Dental, you agree to be bound by these terms
and conditions. All products/services and information displayed on Prowhite Dental
(www.dentaldealz.com) constitute an “invitation to offer”. Your order for purchase constitutes
your “offer” which shall be subject to the terms and conditions as listed below. Prowhite Dental
reserves the right to accept or reject your offer at any time or under any circumstances.
“Acceptance” means an e mail communication from Prowhite Dental confirm the same.
Definitions
A. “Agreement” means the terms and conditions as detailed herein including all schedules,
appendices, annexure, privacy policy, and will include the references to this agreement as
amended, negated, supplemented, varied or replaced from time to time.
B. “Prowhite Dental” / “Prowhite Dental Pvt Ltd” / “Dental Dealz” means the online
platform and the services provided by it and its affiliates owned and operated by Prowhite
Dental Pvt Ltd. which provides a venue / platform to the users of Prowhite Dental to buy
the products listed on this web site.
C. “Vendor” / “seller” /”affiliates” shall mean the person or any legal entity who offers for
sale, sells the products on the Prowhite Dental platform / website.
D. “Product/Products” means and includes any goods/merchandise/products/services/offers/
display items that are uploaded /showcased/displayed on Prowhite Dental by itself or by
its Vendor and the related description, information, procedure, processes, warranties,
delivery schedule, etc.
Electronic Communication
When you visit Prowhite Dental or send e-mails to us or give us your feedback, you are
communicating with us electronically. You consent to receive communications from us
electronically. We will communicate with you by e-mail or by posting notices on this website.
You agree that all agreements, notices, disclosures and other communications that we provide to
you electronically satisfy any legal requirement that such communications be in writing.
Disclaimer of warranties and limitation of liability
Prowhite Dental has made this service available to use as a matter of convenience. Prowhite
Dental expressly disclaims any claim or liability arising out of uploading of any obscene, vulgar
or pornographic images, photograph or a picture or altering or distorting the images available
under this service in an obscene, vulgar or pornographic manner. Prowhite Dental also disclaims
all warranties, express or implied, including, but not limited to, implied warranties of
merchantability and fitness for a particular purpose. Prowhite Dental does not warrant that this
site, its servers, or e-mail sent from Prowhite Dental are free of viruses or other harmful
components. Prowhite Dental will not be liable for any damages of any kind arising from the use
of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential
damages.
Prowhite Dental does not endorse in anyway any advertisers/ contents of advertisers on its web
pages or other communication.
Prowhite Dental will not be responsible for any damage suffered by Users from use of the
services on this site. This without limitation includes loss of revenue/data resulting from delays,
non-deliveries, missed deliveries, or service interruptions as may occur because of any act /
omission of the vendor. This disclaimer of liability also applies to any damages or injury caused
by any failure of performance, error, omission, interruption, deletion, defect, delay in operation
or transmission, computer virus, communication line failure, theft or destruction or unauthorized
access to, alteration of, or use of record, whether for breach of contract, tortuous behavior,
negligence, or under any other cause of action.
Prowhite Dental assumes no liability whatsoever for any monetary or other damage suffered by
you on account of:
 The delay, failure, interruption, or corruption of any data or other information transmitted
in connection with use of the Website.
 Any interruption or errors in the operation of the Website. You expressly understand and
agree that Prowhite Dental shall not be liable for any direct, indirect, incidental, special,
consequential or exemplary damages, including but not limited to, damages for loss of
profits, goodwill, use, data or other intangible losses (even if Prowhite Dental has been
advised of the possibility of such damages)
User agrees and acknowledges that User shall be solely responsible for User’s conduct and that
Prowhite Dental reserves the right to terminate your rights to use the service immediately,
notwithstanding penal provisions under the Indian cyber laws or any other allied laws enacted by
the Government of India or any other statutory, legislative or regulatory authority authorized in
this regard from time to time. In no event shall Prowhite Dental, its affiliates, employees, agents,
consultants, contracted companies be liable for any direct, indirect, punitive, incidental, special
or consequential damages or for any damages whatsoever including, without limitation, damages
for loss of use, data or profits, arising out of or in any way connected with the use or
performance of the Prowhite Dental sites/services for interrupted communications, delay, lost
data or lost profits arising out of or in connection with this agreement.
Prowhite Dental therefore neither endorses nor offers any judgment or warranty and accepts no
responsibility or liability for the authenticity/availability of any of the goods/services/or for any
damage, loss or harm, direct or consequential or any violation of local or international laws that
may be incurred by your visit and/or transaction/s on these sites.
Prowhite Dental shall not be legally liable for any delay / non-delivery of purchased goods by the
vendors, trade organization/s, manufacturers / shop etc. (vendors), due to flood, fire, wars, acts of
God or any cause that is beyond the control of Prowhite Dental.
Notwithstanding anything contained herein, Prowhite Dental may also acts only as a booking
agent/platform to facilitate / integrate transactions between the Users/buyers and sellers through
various platforms (online web store, call centre, mail order catalogues, SMS, etc.) for various
vendors/affiliates/merchants and shall in no way be responsible for any quality of product,
damages, losses, expenses and/or taxes incurred by Users for the products or if the
vendors/affiliates/merchants is not able to service the order of the User for any reason or any
misrepresentation of any sort by the vendors/affiliates/merchants. In no event shall Prowhite
Dental, its directors, officials, representatives and employees be liable for any damages or claims
relating to products sold through its various platforms.
All prices, unless indicated otherwise are in Indian Rupees. The availability of products is
subject to change without prior notice at the sole discretion of Prowhite Dental and orders can be
cancelled if the product goes out of stock.
In a credit/debit card transaction, you must use a credit /debit card that is issued in the name of
the User. Prowhite Dental will not be liable for any credit/debit card fraud because of the card
being used fraudulently. The liability to use a credit/debit card or a net banking transaction
fraudulently will be on the User and the onus to ‘prove otherwise’ shall be exclusively on the

User.

Use of the Prowhite Dental website is available only to persons who can form legally binding
contracts under Indian Contract Act, 1872. Persons who are “incompetent to contract” within the
meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not
eligible to use the Prowhite Dental website. If you are a minor i.e. under the age of 18 years, you
shall not register as a member of the Prowhite Dental website and shall not purchase any items.
As a minor if you wish to purchase an item, such purchase may be made by your legal guardian
or parents who have registered as users of the Prowhite Dental website or can use the Prowhite
Dental website as a Guest User. Prowhite Dental reserves the right to terminate your registration
and refuse to provide you with access to the Prowhite Dental website if it is brought to Prowhite
Dental’s notice or if it is discovered that you are under the age of 18 years.
Business entity registration
If you are registering as a business entity, you represent that you are duly authorized by the
business entity to accept these Terms & Conditions/User Agreement and you have the authority
to bind that business entity to these Terms & Conditions/User Agreement.

Trademark

The logo / image of Prowhite Dental & Dental Dealz on the home page of the website & other
pages and as used in the communication to the User is registered by Prowhite Dental and cannot
be used or communicated or distributed without the specific and written permission of Prowhite
Dental.

License and Site Access

Prowhite Dental grants you a limited license to access and make personal use of this site and not
to download (other than page caching) or modify it, or any portion of it, except in case Prowhite
Dental gives consent for the same. This license does not include any resale or commercial use of
this site or its contents; any collection and use of any product listings, product images,
descriptions, or prices; any derivative use of this site or its contents; any downloading or copying
of any account information for the benefit of another merchant; or any use of data mining,
robots, or similar data gathering and extraction tools. This site or any portion of this site may not
be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any
commercial purpose without express written consent of Prowhite Dental. You may not frame or
use framing techniques to enclose any trademark, logo, or other proprietary information
(including images, text, page layout, or form) of Prowhite Dental and our affiliates without
express written consent. You may not use any meta tags or any other “hidden text” and Prowhite
Dental’s name or trademarks without the express written consent of Prowhite Dental. Any
unauthorized use terminates the permission or license granted by Prowhite Dental. You are
granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of
Prowhite Dental as long as the link does not portray Prowhite Dental, its affiliates, or their
products or services in a false, misleading, derogatory, or otherwise offensive matter or having a
right to ownership of the same in any form. You may not use any Prowhite Dental logo, Dental
Dealz Logo or other proprietary graphic or trademark as part of the link without express written
permission.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and
password and for restricting access to your computer, and also you agree to accept responsibility
for all activities that occur under your account or password. If you are under 18, you may use
Prowhite Dental only with involvement of a parent or guardian or otherwise, Prowhite Dental
has the right to cancel any order or service to the User. Prowhite Dental and its affiliates reserve
the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their
sole discretion. Prowhite Dental and its affiliates reserve the right to refuse service, terminate
accounts, remove or edit content, or cancel orders in their sole discretion. Prowhite Dental is
associated with various business partners for the supply and service of goods directly to the
customers. But the after sales service and warranty for the products, as duly applicable, for the
respective products, will be taken undertaken and handled by us.
Reviews, Comments, Communications, and other Contents
Visitors may post reviews, comments, and other content; and submit suggestions, ideas,
comments, questions, or other information, so long as the content is not illegal, obscene,
threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or
otherwise injurious to third parties or objectionable and does not consist of or contain software
viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form
of “spam.” You may not use a false e-mail address, impersonate any person or entity, or
otherwise mislead as to the origin of a card or other content. Prowhite Dental reserves the right
(but not the obligation) to remove or edit such content, but does not regularly review posted

content.

If you do post content or submit material, and unless we indicate otherwise, you grant Prowhite
Dental and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from,
distribute, and display such content throughout the world in any media. You grant Prowhite
Dental and its affiliates and sub-licenses the right to use the name that you submit in connection
with such content, if they choose. You represent and warrant that you own or otherwise control
all of the rights to the content that you post; that the content is accurate; that use of the content
you supply does not violate this policy and will not cause injury to any person or entity; and that
you will indemnify Prowhite Dental or its affiliates for all claims resulting from content you
supply. Prowhite Dental has the right but not the obligation to monitor and edit or remove any
activity or content. Prowhite Dental takes no responsibility and assumes no liability for any
content posted by you or any third party.
Suspension due to Non-Compliance with Agreement
Notwithstanding other legal remedies that may be available to Prowhite Dental, Prowhite Dental
may in its sole discretion limit user activity by immediately removing user listing either
temporarily or indefinitely or suspend or terminate user membership, and/or refuse to provide
user with access to the site if: The user is in breach any of the terms and conditions of this
agreement and/or the terms and conditions of usage of Prowhite Dental; The user has provided
wrong, inaccurate, incomplete or incorrect information; The user attempts to defraud Prowhite
Dental by using the functionalities on the website; Your actions may cause any harm, damage or
loss to the other Users or Prowhite Dental; Illegal and/or unauthorized use of the service,
including unauthorized framing of or linking to the Prowhite Dental site will be investigated, and
appropriate legal action will be taken, including without limitation, civil, criminal and injunctive
redress.
Risk of Loss
All items purchased from Prowhite Dental are made pursuant to a shipment contract. This means
that the risk of loss and title for such items pass to you upon the delivery to you.

Product Description

Prowhite Dental and its affiliates attempt to be as accurate as possible. However, Prowhite
Dental does not warrant that product descriptions, images or other content or prices/amounts of
this site is accurate, complete, reliable, current, or error-free. If a product offered by Prowhite
Dental itself is not as described, your sole remedy is to return it in unused condition.

Pricing

Except where noted otherwise, the Selling Price /MRP/ List Price displayed for products on our
website represents the full retail price listed on the product itself, suggested /offered by the
manufacturer or supplier or one of our merchants/affiliates, or estimated in accordance with
standard industry practice; or the estimated retail value for a comparably featured item offered
elsewhere. The final price that will be applicable to a user for purchase and payment will be as
per the price that is displayed in the shopping cart of the customer which can be inclusive or
exclusive of any other charges in terms of the usage of the website.

Indemnity

You shall indemnify and hold harmless Prowhite Dental, its subsidiaries, affiliates, third-parties
and their respective officers, directors, agents, and employees, from any claim or demand, or
actions including reasonable attorneys’ fees, made by any third party or penalty imposed due to
or arising out of your breach of the Terms and Conditions or your violation of any law, rules or
regulations or the rights of a third party.
Data Protection
Prowhite Dental may send information and offers of products and services to you from time to
time. For further details relating to our policy relating to such offer please refer to our Privacy

Policy

Force Majeure
Prowhite Dental shall have no liability to you for any interruption or delay in access to the Site
irrespective of the cause.
Arbitration
If any dispute arises between you and Prowhite Dental during your use of the Website or
thereafter, in connection with the validity, interpretation, implementation or alleged breach of
any provision of the Terms and Conditions the dispute shall be first referred to a sole Arbitrator
who shall be an independent and neutral third party identified by Prowhite Dental. The place of
arbitration/venue of arbitration/seat of arbitration shall be Delhi/New Delhi. The courts in New
Delhi have been conferred the exclusive jurisdiction. The Arbitration & Conciliation Act, 1996,
shall govern the arbitration proceedings. The arbitration proceedings shall be in the English
language.
Applicable law
This site is created and controlled by Prowhite Dental. The laws of India shall apply and courts
in Delhi/New Delhi shall have jurisdiction in respect of all the terms, conditions and disclaimers.
Prowhite Dental reserves the right to make changes to the website and the terms, conditions and
disclaimers at any time and without information to the customers/users of the services/website of
Prowhite Dental. Users are advised to regularly check for any amendments or updates to the
terms and conditions contained herein.

Entire Agreement

These Terms of Service constitute the entire agreement between the parties with respect to the
subject matter hereof and supersedes and replaces all prior or contemporaneous understandings
or agreements, written or oral, regarding such subject matter. The clauses as above shall survive
the termination or expiry of this agreement. This electronic record is generated by a computer
system and does not require any physical or digital signatures.

PRIVACY POLICY

Prowhite Dental website does not automatically capture any specific personal information from
you, (like name, phone number or e-mail address), that allows the company to identify you
individually.
If the Prowhite Dental website requests you to provide personal information, you will be
informed for the particular purposes for which the information is gathered and adequate security
measures will be taken to protect your personal information.
Prowhite Dental does not sell or share any personally identifiable information volunteered on the
Prowhite Dental Website to any third party (public/private). Any information provided to this
website will be protected from loss, misuse, unauthorized access or disclosure, alteration, or
destruction.
We may gather certain information about the user, such as Internet protocol (IP) addresses,
domain name, browser type, operating system, the date and time of the visit and the pages
visited. We make no attempt to link these addresses with the identity of individuals visiting our
site unless an attempt to damage the site has been detected.

REFUND AND CANCELLATION POLICY

Placing an order in the Prowhite Dental website creates a binding contract between the Company
and the purchaser. The Company does not therefore have a predefined Refund and Cancellation
Policy. However, the Company entertains cancellation in extreme and unavoidable circumstances
and prior to it giving its “acceptance”. If you think that you may need to cancel as shipment,
you are requested to contact info@dentaldealz.com immediately to discuss available
alternatives.

Due to Impact of Covid-19 Orders May be delayed

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